– Delroy Gill is a luxury real estate agent with Sotheby’s International Realty
– He brings world-class service and out-of-the-box thinking to every real estate transaction
– He values the craftsmanship, heritage, and history of luxury real estate
– Sotheby’s International Realty offers a global network of offices and agents
– Technology, such as AI and data analysis, plays a significant role in his success as an agent
– Delroy Gill was recognized as the number one Black real estate agent in America for sales volume
– He aims to continue raising the bar and achieving even greater success in the industry
Join the exceptional and become a Sotheby’s International Realty agent.
Delroy Gill doesn’t just sell homes — he builds relationships. Born and raised in London, England, he understands complex transactions and international relocation and brings world-class service and out-of-the-box thinking to every detail of real estate transactions.
Gill took a brief break from selling multi-million-dollar homes in Denver’s top neighborhoods to discuss his career at Sotheby’s International Realty.
What drew you to a career in luxury real estate?
“What drew me to luxury real estate is very much tied to my early years in the United Kingdom. There’s a uniquely British way of connecting craftsmanship, heritage and history. My first-hand experience there really made me understand how this level of connecting could elevate your taste levels and understanding of the luxury space.
While this appreciation for heightened taste corresponded with my upbringing, I still had to relearn it for the Denver market. So, for years, I focused on meeting new people and worked my way from traditional real estate into the luxury space.”
Can you describe your experience working with the tools and platforms offered by Sotheby’s International Realty?
“The day I walked into the Sotheby’s International Realty office for the first time, I felt like I belonged. It was like this light bulb went off. Why wasn’t I here sooner if I wanted to work in luxury real estate? Because everyone had that same thirst for understanding, learning, and growing — not to mention the sharing and collaboration I had been looking for during my prior career.
To that end, one of the biggest tools that I lean into is the unrivaled global network of Sotheby’s International Realty. Anywhere I go, I stop by a Sotheby’s International Realty office — it’s second nature to me at this point. If I’m going anywhere in the world, I make sure to check out some real estate and meet some agents. There’s always something to learn because everyone conducts their business differently.
Even when my clients from Denver travel, they’ll see a Sotheby’s International Realty office and send me a picture. That’s how powerful the brand is.”
Can you provide an overview of how you integrate an ethos of excellence in customer service into your daily real estate practices?
“Our team has three core values — service, innovation, and excellence. That’s very much aligned with what Sotheby’s International Realty brings to the table.
So, that internal trust is there when we hand over a client from here in Denver to somebody in an entirely different state or country. We know what level of service to expect from that agent and vice versa. We integrate that into our business because we want to maintain the standard that Sotheby’s International Realty has set — or even try to exceed it.”
What role has technology played in your success as a luxury real estate agent? Are there specific tech tools or platforms you’ve utilized to streamline your workflow or improve client interactions?
“Right now, AI is massive. We use it to generate real estate photos for creative marketing purposes to get engagement from our clients. Those photos often resonate with them and get a conversation going.
We’re also big on systems and data. If we send out an email campaign or social media post, we want to know what image, video, or link people are actually clicking on. For example, I could ask an AI program to show me the top five amenities homeowners are looking for right now, and then we send them out to clients. Then, the two that are being clicked on the most give me the information I need to pass over to my developers. Now, I can tell them, ‘These are the top two amenities that every single homeowner was interested in. You may want to consider adding this to your new construction build.’”
You recently received a National Association of Real Estate Brokers award as the number one Black real estate agent in America for sales volume — what does this recognition mean to you?
“It was definitely very humbling. As I mentioned, I’m from London, so to come to another country, work and break into the market and meet new people, and then be recognized as a number one agent — it’s an achievement, and I’m super thankful.
It’s proof that with hard work and action, anything is possible. Hopefully, I win number one again next year, but I want to get closer to the people who are $1 billion in sales — and I want to keep blazing a trail and raising the bar higher for all of us.”
Property Chomp's Take:
Join the exceptional and become a Sotheby's International Realty agent. Delroy Gill, a seasoned real estate professional, has found his calling in luxury real estate. With a background in London, England, Gill brings a unique perspective and a dedication to building relationships to every real estate transaction.
Gill's early years in the United Kingdom exposed him to the British way of connecting craftsmanship, heritage, and history. This experience shaped his understanding of luxury and elevated his taste levels. When he made the move to Denver, he focused on meeting new people and worked his way into the luxury real estate market.
One of the key factors that drew Gill to Sotheby's International Realty was the sense of belonging he felt when he walked into their office for the first time. The thirst for understanding, learning, and growing was palpable among the agents. The unrivaled global network of Sotheby's International Realty also impressed Gill. He makes it a point to visit their offices wherever he goes, always eager to learn from agents around the world.
Excellence in customer service is at the core of Gill's real estate practices. His team values service, innovation, and excellence, which aligns perfectly with Sotheby's International Realty's standards. This alignment allows for a seamless transition when handing over clients to agents in different states or countries. Maintaining and even surpassing the standard set by Sotheby's International Realty is a priority for Gill and his team.
Technology plays a significant role in Gill's success as a luxury real estate agent. Artificial intelligence (AI) has been a game-changer, particularly in generating real estate photos for creative marketing purposes. Gill utilizes AI to engage clients and spark conversations about properties. Additionally, he emphasizes the importance of data and systems in his business. Tracking client interactions with emails and social media posts helps him tailor his approach and provide the best possible service.
Gill's achievements in the real estate industry have not gone unnoticed. He recently received the National Association of Real Estate Brokers award as the number one Black real estate agent in America for sales volume. This recognition is a testament to his hard work and dedication. Gill is grateful for the opportunity to break into the market and meet new people, and he aims to continue raising the bar for himself and his colleagues.
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In conclusion, Delroy Gill's journey in luxury real estate is a testament to his passion, dedication, and commitment to excellence. His ability to build relationships and provide world-class service sets him apart in the industry. By joining Sotheby's International Realty, agents can tap into a global network and access tools and platforms that enhance their real estate practices.