CoreLogic Fights MLS Cyberthreats With Clareity Assure

Key Takeaways:

– CoreLogic has released a new security solution called Clareity Assure to help reduce the risk of cyber threats to property data held in multiple listing services (MLS) databases.
– Clareity Assure uses adaptive authentication, which applies random factors such as location, device status, and recent online behavior to verify access requests.
– The system also uses multi-factor authentication, which links text or email codes, or a secondary question, to a person’s access credentials.
– The new security parameters are easy to install for existing CoreLogic customers and require only a single sign-on (SSO) step to activate.
– Cybercriminals have targeted various players in the real estate industry, including mortgage servicing companies and title insurance companies.
– CoreLogic cites a cybersecurity report that states the number of ransomware victims globally has increased by 143% in the first quarter of 2023.
– Clareity Assure offers additional features such as public and direct communication tools, event alerts and updates, and risk monitoring and reporting.

inman:

Adaptive authentication is at the heart of the system, a form of user identification that applies at random one of many factors to verify the request for access, such as location, device status and even the individual’s recent online behavior.

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A new security solution is available from CoreLogic to help reduce the risk of cyberthreats to property data held in multiple listing services databases, according to a Jan. 10 press release sent to Inman.

The company is calling the solution Clareity Assure, and it’s available to any MLS interested in augmenting how it protects listing, agent, brokerage and other industry data silos. Adaptive authentication is at the heart of the system, a form of user identification that applies at random one of many factors to verify the request for access, such as location, device status and even the individual’s recent online behavior. The user is monitored during their use, with the system operating under the auspices that a person is never fully trusted.

Clareity Assure also uses multi-factor authentication, a more common form of outward-facing security that links text or email codes, or a secondary question, to a person’s access credentials.

“Security is one of the top issues on the minds of every MLS leader today,” said Shaleen Khatod, executive of enterprise strategy and initiatives for CoreLogic, in the press release. “CoreLogic is re-writing the MLS defense book for safeguarding MLS systems and data against threats like ransomware and cyberattacks. This includes Clareity Assure adaptive authentication meticulously analyzing user behavior patterns. It can identify and stop bad actors while ensuring authorized users get the safe, secure and frictionless access they need.”

The new security parameters will be easy for existing CoreLogic customers to install, the company said. It’s already integrated into current installations and requires only a single sign-on (SSO) step to activate.

Any MLS can contact CoreLogic to install Clareity Assure.

Technology company Rapattoni suffered a ransomware attack in August 2023 that prevented multiple listing services on Rapattoni’s servers from adding new or editing existing listings, among other functionality supported by the company, essentially preventing real estate agents from marketing homes and drastically slowing buyer searches.

Without a clear outlet or access to a solution, agents nationwide took to social media and other outlets to describe what was happening.

“No one can add or remove listings, update statuses and things such as that,” Dave Woodson of Dream Team Agents told Inman in an email. “I’m telling my clients the truth — they were hacked, they don’t have their information, but they have all mine.”

Cybercriminals are going after a number of players in the real estate industry. Mortgage servicing company Mr. Cooper was hit hard in the fall, Inman reported.

A preliminary analysis revealed “that certain customer data was exposed, however, it will require additional analysis to validate this finding and quantify the scope and type of any such exposure,” Mr. Cooper said in a report to investors in November.

Then in late December, hackers hit First American, the nation’s largest title insurance company. The attack disrupted computer networks at more than 1,000 businesses and government entities. One day after Christmas, LoanCare publicized a data breach. And the new year brought a new attack, this time at loanDepot.

In a Securities and Exchange Commission filing, loanDepot said it had “recently identified a cybersecurity incident” which it “promptly took steps to contain … including launching an investigation with assistance from leading cybersecurity experts, and began the process of notifying applicable regulators and law enforcement.”

Inman contributor and broker Leslie Guiley offered a 13-step plan for the industry should it happen again, emphasizing secure servers, complex passwords and locally secure backup versions of all data.

CoreLogic cited a cybersecurity report from insurance company Alliance Commercial that stated, “The number of ransomware victims globally increased 143 percent during the first quarter of 2023.” The study estimates the annual cost of ransomware to victims will soar to $265 billion annually by 2031.

Clareity Assure offers supporting services to its security functionality, such as public and direct communication tools, event alerts and updates, and risk monitoring and reporting, among other benefits.

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Property Chomp's Take:

CoreLogic, a technology company, has recently released a new security solution called Clareity Assure to help reduce the risk of cyberthreats to property data held in multiple listing services (MLS) databases. In an era where cyberattacks are becoming increasingly prevalent, this solution aims to provide enhanced protection for listing, agent, brokerage, and other industry data silos.

At the heart of Clareity Assure is adaptive authentication, a form of user identification that applies random verification factors to ensure secure access. These factors can include location, device status, and even the individual's recent online behavior. By monitoring the user during their use, the system operates under the assumption that a person is never fully trusted, adding an extra layer of security.

In addition to adaptive authentication, Clareity Assure also incorporates multi-factor authentication, a more common form of outward-facing security. This involves linking text or email codes, or a secondary question, to a person's access credentials.

According to Shaleen Khatod, the executive of enterprise strategy and initiatives for CoreLogic, security is one of the top concerns for MLS leaders today. CoreLogic aims to redefine MLS defense by offering Clareity Assure, which meticulously analyzes user behavior patterns to identify and stop bad actors while ensuring authorized users have safe and secure access.

The installation of Clareity Assure is expected to be easy for existing CoreLogic customers. It is already integrated into current installations and only requires a single sign-on (SSO) step to activate.

The need for enhanced security measures in the real estate industry has become increasingly evident due to recent cyberattacks. Rapattoni, a technology company, experienced a ransomware attack in August 2023, which paralyzed multiple listing services and prevented agents from marketing homes effectively. Other players in the industry, such as Mr. Cooper, First American Financial, and loanDepot, have also fallen victim to cyberattacks.

To combat these threats, CoreLogic's Clareity Assure offers not only adaptive authentication but also supporting services such as public and direct communication tools, event alerts and updates, and risk monitoring and reporting.

As the frequency and sophistication of cyberattacks continue to rise, it is crucial for MLS databases and other real estate industry players to invest in robust security solutions. CoreLogic's Clareity Assure provides a comprehensive and proactive approach to safeguarding property data, ensuring the industry can continue its operations securely and efficiently.

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